Refund Policy

1. Refund Eligibility

        1.1. Courseeo offers a 10-day refund policy for courses purchased directly from our platform. This refund policy is subject to certain conditions and exceptions outlined below.

        1.2. To be eligible for a refund, the following conditions must be met:

• You have purchased the course directly from Courseeo.
• You have not exceeded the refund eligibility period, which is [number] days from the date of purchase.
• You have not completed or accessed more than [percentage] of the course content.
• You have not violated our Terms and Conditions or other relevant policies.

2. How to Request a Refund

        2.1. To request a refund, please follow these steps:

• Send an email to [refund@email.com] with the subject line "Refund Request for [Course Name]."
• Include your full name, email address, and the order number in the email.
• Provide a brief explanation of the reason for your refund request.

        2.2. Refund requests must be submitted within the refund eligibility period specified in Section 1.1. We reserve the right to deny refund requests submitted after this period.

3. Refund Process

        3.1. Upon receiving your refund request, our team will review it to determine if you meet the eligibility criteria. We will typically respond within [number] business days.

        3.2. If your refund request is approved, we will process the refund to the original payment method used for the purchase. Please note that it may take [number] business days for the refund to appear in your account, depending on your payment provider.

        3.3. If your refund request is denied, we will provide a clear explanation of the reason for denial.

4. Exceptions

        4.1. We reserve the right to refuse refunds in cases where we suspect misuse or abuse of our refund policy. This includes but is not limited to, repeated refund requests for the same course or a pattern of refund requests.

5. Course Bundles, Coupons, and Discounts

        5.1. Refunds for course bundles, coupon purchases, or discounts may be subject to specific terms and conditions. Please refer to the terms provided during the purchase process for detailed information.

6. Contact Us

If you have questions or concerns about our refund policy, please contact us at [support@courseeo.com].